Are You There for Your Customers?

I have a question for you. Are you there for your customers? I don’t mean, do you show up for work every day? That’s a given, an implicit agreement. That’s the bare minimum. I don’t even mean, do you have a customer service process that works? That’s also the price of entry: it’s how you…

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I Want To Quit

What a wannabe entrepreneur might say: I want to quit. It’s too hard. I’m not making enough money. I don’t like marketing. I’m afraid I’ll fail. I want to quit. What a real entrepreneur would say: I want to quit wasting my time on unimportant things, and focus on the impact that my business and…

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