Posts by Ursula Jorch
Your Business and the Next Big Thing
There’s a myth floating around in our culture. The myth looks like this: by 35 years of age, 40 at the latest, you should have already completed all the important things you are ever going to do. You should have gotten married or otherwise paired up, had kids, bought a house, and gotten settled into…
Read MoreHow to Handle Client Complaints: the 7 Do’s and Don’ts
As a business owner, you will at some point be at the receiving end of a client complaint (and you may have been a client with a complaint yourself). The question isn’t whether you’ll get them (you will!) – the question is, how do you choose to handle the complaint, and yourself, in response. This…
Read MoreHow to Take Your Business Personally
I’m always surprised when I hear the advice, don’t take business personally. It’s ‘just a business decision’. My response? Horseradish! Ok, I’d prefer to use another term here, but I’m keeping it clean! After years of working in an impersonal corporate setting where so much bad behavior was excused by saying, ‘it’s just business’, I…
Read MoreThe 4 Basics of Business
Having a business can feel complicated. Strategic plans, marketing pies, hiring. It all can seem like a big deal. The thing is, doing business well can be ruled by just four things. The simplicity of them might surprise you. What sets entrepreneurs apart isn’t necessarily just about branding. Or unique offerings. Sure, those things are…
Read MoreCherish Your Work in the World
I’ve been learning a lot about cherishing lately. Being cherished can evoke a whole kaleidoscope of responses. If you’re not used to being cherished, it can evoke suspicion, doubt about worthiness, and pushing away. It’s a way of shrinking from the world. If you can receive being cherished, it builds your confidence, and contributes to…
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